Training Innovation & Creativity

This is a two-day private class for the US Army through Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical...

Training Innovation & Creativity

This is a two-day private class for the US Navy through Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical...

Training Customer Service Skills

This is a two-day private class for the US Navy thru Management Concepts. Customer service is as much about knowing yourself as it is the customer. You need to know the processes and techniques that build strong customer relationships, and that includes evaluating...

Training Building & Sustaining Teams

This is a three-day open enrollment for  Management Concepts. Teams are often defined by reporting relationships or project assignment. But truly working together requires intention, planning, and collaboration. To build and sustain team performance, you must be able...

Training DiSC Workshop

This is a private class for the U.S. National Parks Service through Management Concepts. For individuals to understand themselves; For teams to understand each other; To build healthier relationships at work.