by Beth Rudy | Dec 30, 2022
This is a private, custom-designed class for Phoenix Contact. Session Overview: The question, “Why did you do that?” can make some people uncomfortable. People who ask this question may truly just want to understand the underlying reason behind a decision....
by Beth Rudy | Dec 30, 2022
This is a two-day open enrollment for Management Concepts. Tactful and effective negotiation leads to positive outcomes that yield mutually beneficial solutions. By understanding others’ intentions and goals, you can develop creative solutions and recover stalled...
by Beth Rudy | Dec 30, 2022
This is a two-day private class for the US Navy through Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical...
by Beth Rudy | Dec 30, 2022
Leaders who incorporate strategic considerations into daily communication maximize their impact. This requires intention and planning to ensure messages are aligned with organizational and personal goals. Learn to strategically tailor messages to different audiences...
by Beth Rudy | Dec 30, 2022
This is a two-day private class for the US Navy thru Management Concepts. Customer service is as much about knowing yourself as it is the customer. You need to know the processes and techniques that build strong customer relationships, and that includes evaluating...
