Training Effective Questioning

This is a private, custom-designed class for Phoenix Contact. Session Overview: The question, “Why did you do that?” can make some people uncomfortable. People who ask this question may truly just want to understand the underlying reason behind a decision....

Training Treasury Supervisory

This is a five-day private Class for the Internal Revenue Service thru Management Concepts. Who Takes This Course: This course is designed for new supervisors. Course Format: Lecture, discussion, and individual and group exercises

Training Building & Sustaining Teams

This is a three-day open enrollment for  Management Concepts. Teams are often defined by reporting relationships or project assignment. But truly working together requires intention, planning, and collaboration. To build and sustain team performance, you must be able...

Training Innovation & Creativity

This is a two-day open enrollment for Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical thinking and creative...

Training Listening Workshop

This is a private class, custom designed for Phoenix Contact Session Overview: Of all our communication skills, we use listening the most frequently. According to the Center for Management and Organization Effectiveness, the average person spends about 80% of their...