This is an open enrollment for Management Concepts. Research suggests that leaders who are aware of both their own emotions and those of the people around them are more likely to succeed in today's challenging business environment. In this course, you will discover core skills of emotional intelligence. You will also learn how to assess […]
This is a two-day open enrollment for Management Concepts. Tactful and effective negotiation leads to positive outcomes that yield mutually beneficial solutions. By understanding others’ intentions and goals, you can develop creative solutions and recover stalled negotiations. You will apply negotiation skills and tactics to a variety of challenging situations that mirror real workplace scenarios. […]
For many, public speaking is an anxiety-inducing part of their work. Given that this daunting task is a responsibility for nearly every professional, how will you ensure you are communicating clearly and confidently? Learn to create and organize content, write compelling introductions, and anticipate audience needs. Apply best practices, practice delivery techniques, and select appropriate […]
This is a three-day open enrollment through Management Concepts. Some believe that successfully navigating relationships is an inherent quality that can’t be learned—but this is not the case. Developing your interpersonal skills increases your self-awareness and strengthens your ability to better understand others. Gain a better understanding of your communication style and how it differs […]