Training Building & Sustaining Teams

Adobe Connect

This is a three-day open enrollment for  Management Concepts. Teams are often defined by reporting relationships or project assignment. But truly working together requires intention, planning, and collaboration. To build and sustain team performance, you must be able to convert a group of people into a high-performing team. You will develop skills to build high-performing […]

Training Customer Service Skills

Adobe Connect

This is a two-day private class for the US Navy thru Management Concepts. Customer service is as much about knowing yourself as it is the customer. You need to know the processes and techniques that build strong customer relationships, and that includes evaluating your own ability to manage the many interactions you have with others […]

Training: Communicating Strategically

Leaders who incorporate strategic considerations into daily communication maximize their impact. This requires intention and planning to ensure messages are aligned with organizational and personal goals. Learn to strategically tailor messages to different audiences in ways that strengthen professional relationships and promote workplace engagement. Who Takes This Course: This course is designed for people with roles […]

Training Innovation & Creativity

Adobe Connect

This is a two-day private class for the US Navy through Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical thinking and creative thinking. Not only will you practice a variety of techniques to access creative capacities, […]

Training Innovation & Creativity

Adobe Connect

This is a one-day private class for the NOAA through Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical thinking and creative thinking. Not only will you practice a variety of techniques to access creative capacities, but […]

Training: From Tactical to Strategic Thinking

Reactionary, short-term thinking limits an individual’s — and an organization’s — growth and success. When you consider the larger picture, you gain a valuable perspective that enables you to make decisions to address immediate needs and achieve long-term success. You will identify characteristics of strategic thinkers and practice effective strategies and approaches using real-world, thought-provoking […]

Training DiSC Workshop

Zoom

This is a private class for OGSA through Management Concepts. For individuals to understand themselves; For teams to understand each other; To build healthier relationships at work.  

Training Building & Sustaining Teams

Adobe Connect

This is a three-day open enrollment for  Management Concepts. Teams are often defined by reporting relationships or project assignment. But truly working together requires intention, planning, and collaboration. To build and sustain team performance, you must be able to convert a group of people into a high-performing team. You will develop skills to build high-performing […]

Training Negotiation Skills

Adobe Connect

This is a two-day open enrollment for Management Concepts. Tactful and effective negotiation leads to positive outcomes that yield mutually beneficial solutions. By understanding others’ intentions and goals, you can develop creative solutions and recover stalled negotiations. You will apply negotiation skills and tactics to a variety of challenging situations that mirror real workplace scenarios. […]

Training Persuasive Speaking

Explore the fundamentals of persuasive speaking, discover strategies for audience analysis, and learn techniques to communicate clearly and confidently. Through engaging and dynamic activities, you will apply best practices and gain experience with delivery techniques for effective persuasion—ultimately expanding your personal impact through speeches designed to convince, incite action, or enhance belief. Who Takes This […]