This is a two-day open enrollment for Management Concepts. Tactful and effective negotiation leads to positive outcomes that yield mutually beneficial solutions. By understanding others’ intentions and goals, you can develop creative solutions and recover stalled negotiations. You will apply negotiation skills and tactics to a variety of challenging situations that mirror real workplace scenarios. […]
This is a three-day private class for the U.S. Navy. Supervisors play a challenging and pivotal role in organizations — not only do they manage the day-to-day work of their team, but they also manage their team members’ performance and success. Effective supervisors use performance management best practices to meet the needs of their organization […]
This is a five-day private Class for the Internal Revenue Service thru Management Concepts. Who Takes This Course: This course is designed for new supervisors. Course Format: Lecture, discussion, and individual and group exercises
This is a five-day private Class for the Internal Revenue Service thru Management Concepts. Who Takes This Course: This course is designed for new supervisors. Course Format: Lecture, discussion, and individual and group exercises
This is a five-day private Class for the Internal Revenue Service thru Management Concepts. Who Takes This Course: This course is designed for new supervisors. Course Format: Lecture, discussion, and individual and group exercises
This is a three-day open enrollment through Management Concepts. Some believe that successfully navigating relationships is an inherent quality that can’t be learned—but this is not the case. Developing your interpersonal skills increases your self-awareness and strengthens your ability to better understand others. Gain a better understanding of your communication style and how it differs […]
This is a private class for FEMA through Management Concepts. You do not need a managerial title to be a leader. No matter their role, successful leaders use communication, emotional intelligence, and accountability to achieve work and further the interests of the organization. Learn the qualities and behaviors of effective leaders, including the ability to […]
This is a private class for FEMA through Management Concepts. For individuals to understand themselves; For teams to understand each other; To build healthier relationships at work.
This is a three-day open enrollment for Management Concepts. Teams are often defined by reporting relationships or project assignment. But truly working together requires intention, planning, and collaboration. To build and sustain team performance, you must be able to convert a group of people into a high-performing team. You will develop skills to build high-performing […]
This is a private, custom-designed class for Phoenix Contact. Session Overview: The question, "Why did you do that?" can make some people uncomfortable. People who ask this question may truly just want to understand the underlying reason behind a decision. Effective leaders are curious leaders. They humbly ask questions to gather information, learn new things, […]