This is a private class for the U.S. Navy. Working in teams is a difficult task. Functioning together as a high-performing team requires intentional teamwork. You will develop your competency in team-building, interpersonal skills, building and sustaining trust, effective use of influence, and collaboration in this experiential and interactive two-day course. You will gain a […]
This is a two-day private class for the US Navy thru Management Concepts. Customer service is as much about knowing yourself as it is the customer. You need to know the processes and techniques that build strong customer relationships, and that includes evaluating your own ability to manage the many interactions you have with others […]
Leaders who incorporate strategic considerations into daily communication maximize their impact. This requires intention and planning to ensure messages are aligned with organizational and personal goals. Learn to strategically tailor messages to different audiences in ways that strengthen professional relationships and promote workplace engagement. Who Takes This Course: This course is designed for people with roles […]
This is a two-day private class for the US Navy through Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical thinking and creative thinking. Not only will you practice a variety of techniques to access creative capacities, […]
This is a one-day private class for the NOAA through Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical thinking and creative thinking. Not only will you practice a variety of techniques to access creative capacities, but […]
Reactionary, short-term thinking limits an individual’s — and an organization’s — growth and success. When you consider the larger picture, you gain a valuable perspective that enables you to make decisions to address immediate needs and achieve long-term success. You will identify characteristics of strategic thinkers and practice effective strategies and approaches using real-world, thought-provoking […]
This is a private class for OGSA through Management Concepts. For individuals to understand themselves; For teams to understand each other; To build healthier relationships at work.
This is a private class for Phoenix Contact
For many, public speaking is an anxiety-inducing part of their work. Given that this daunting task is a responsibility for nearly every professional, how will you ensure you are communicating clearly and confidently? Learn to create and organize content, write compelling introductions, and anticipate audience needs. Apply best practices, practice delivery techniques, and select appropriate […]