For many, public speaking is an anxiety-inducing part of their work. Given that this daunting task is a responsibility for nearly every professional, how will you ensure you are communicating clearly and confidently? Learn to create and organize content, write compelling introductions, and anticipate audience needs. Apply best practices, practice delivery techniques, and select appropriate […]
This is a private class for NASA
This is a private class for the National Endowment of the Arts
This is a private class for Phoenix Contact
Learn how to shift your view to serve as a strategic leader in today's complex organizations, where senior leaders must foster resilience and emotionally intelligent behaviors across the organization. Develop the ability to engage in strategic change management, use advanced communication skills, and lead organizational culture change. Examine the role of systems and design thinking […]
This is a two-day open enrollment for Management Concepts. One of the most important — and most difficult — things effective leaders do is engaging their team members. An effective leader promotes a workplace environment that supports adaptability, innovation, and growth. Through interactive discussions and exercises, you will learn to identify factors that generate engagement […]
This is a three-day open enrollment for Management Concepts. Teams are often defined by reporting relationships or project assignment. But truly working together requires intention, planning, and collaboration. To build and sustain team performance, you must be able to convert a group of people into a high-performing team. You will develop skills to build high-performing […]
This is a private class for the U.S. Navy. Working in teams is a difficult task. Functioning together as a high-performing team requires intentional teamwork. You will develop your competency in team-building, interpersonal skills, building and sustaining trust, effective use of influence, and collaboration in this experiential and interactive two-day course. You will gain a […]
This is a two-day private class for the US Navy thru Management Concepts. Customer service is as much about knowing yourself as it is the customer. You need to know the processes and techniques that build strong customer relationships, and that includes evaluating your own ability to manage the many interactions you have with others […]
Leaders who incorporate strategic considerations into daily communication maximize their impact. This requires intention and planning to ensure messages are aligned with organizational and personal goals. Learn to strategically tailor messages to different audiences in ways that strengthen professional relationships and promote workplace engagement. Who Takes This Course: This course is designed for people with roles […]