Training Managing Customer Service
This is a private class for Naval Nuclear Lab
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Training Building & Sustaining Teams
Adobe ConnectThis is a three-day open enrollment for Management Concepts. Teams are often defined by reporting relationships or project assignment. But truly working together requires intention, planning, and collaboration. To build and sustain team performance, you must be able to convert a group of people into a high-performing team. You will develop skills to build high-performing […]
Training Effective Questioning
This is a private, custom-designed class for Phoenix Contact. Session Overview: The question, "Why did you do that?" can make some people uncomfortable. People who ask this question may truly just want to understand the underlying reason behind a decision. Effective leaders are curious leaders. They humbly ask questions to gather information, learn new things, […]
Training: Managing Change
This is a private class for NOAA
Training: From Tactical to Strategic Thinking
Reactionary, short-term thinking limits an individual’s — and an organization’s — growth and success. When you consider the larger picture, you gain a valuable perspective that enables you to make decisions to address immediate needs and achieve long-term success. You will identify characteristics of strategic thinkers and practice effective strategies and approaches using real-world, thought-provoking […]
Training Supervising Employee Performance
Adobe ConnectThis is a three-day private class for the U.S. Navy. Supervisors play a challenging and pivotal role in organizations — not only do they manage the day-to-day work of their team, but they also manage their team members’ performance and success. Effective supervisors use performance management best practices to meet the needs of their organization […]
Training Treasury Supervisory
Adobe ConnectThis is a five-day private Class for the Internal Revenue Service thru Management Concepts. Who Takes This Course: This course is designed for new supervisors. Course Format: Lecture, discussion, and individual and group exercises
Leading: MD SHRM State Conference
Beth is the Co-chair of Sponsors and Exhibitors for MDSHRM State Conference
Training Briefing & Presentation Skills
Adobe ConnectFor many, public speaking is an anxiety-inducing part of their work. Given that this daunting task is a responsibility for nearly every professional, how will you ensure you are communicating clearly and confidently? Learn to create and organize content, write compelling introductions, and anticipate audience needs. Apply best practices, practice delivery techniques, and select appropriate […]