Training FDA DiSC Full Workshop

Zoom

For individuals to understand themselves; For teams to understand each other; To build healthier relationships at work.  

Training Negotiation Skills

Adobe Connect

This is a two-day open enrollment for Management Concepts. Tactful and effective negotiation leads to positive outcomes that yield mutually beneficial solutions. By understanding others’ intentions and goals, you can develop creative solutions and recover stalled negotiations. You will apply negotiation skills and tactics to a variety of challenging situations that mirror real workplace scenarios. […]

Training Supervising Employee Performance

Adobe Connect

This is a three-day open enrollment through Management Concepts. Supervisors play a challenging and pivotal role in organizations — not only do they manage the day-to-day work of their team, but they also manage their team members’ performance and success. Effective supervisors use performance management best practices to meet the needs of their organization and […]

Training Innovation & Creativity

Adobe Connect

This is a two-day open enrollment for Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical thinking and creative thinking. Not only will you practice a variety of techniques to access creative capacities, but you will also […]

Government Supervisory

Adobe Connect

This is a two-day custom class for the Dept. of Justice thru Management Concepts. Course Format: Individual, pair, small-group, and large-group practical exercises; self-assessment; discussion; and application planning

Training Leadership & Management Skills for Non Supervisors

Adobe Connect

This is a three-day open enrollment for  Management Concepts. You do not need a managerial title to be a leader. No matter their role, successful leaders use communication, emotional intelligence, and accountability to achieve work and further the interests of the organization. Learn the qualities and behaviors of effective leaders, including the ability to collaborate, […]

Training Treasury Supervisory

Adobe Connect

This is a five-day custom program for the Internal Revenue Service thru   Management Concepts. Who Takes This Course: This course is designed for new supervisors. Course Format: Lecture, discussion, and individual and group exercises

Training Customer Service Skills

Adobe Connect

This is a two-day private class for the USDA thru Management Concepts. Customer service is as much about knowing yourself as it is the customer. You need to know the processes and techniques that build strong customer relationships, and that includes evaluating your own ability to manage the many interactions you have with others on […]

Training Leadership & Management Skills for Non Supervisors

Adobe Connect

This is a three-day private class for the US Army through Management Concepts. You do not need a managerial title to be a leader. No matter their role, successful leaders use communication, emotional intelligence, and accountability to achieve work and further the interests of the organization. Learn the qualities and behaviors of effective leaders, including […]

Training Innovation & Creativity

Adobe Connect

This is a two-day open enrollment for Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical thinking and creative thinking. Not only will you practice a variety of techniques to access creative capacities, but you will also […]