This is a two-day open enrollment for Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical thinking and creative thinking. Not only will you practice a variety of techniques to access creative capacities, but you will also […]
This is a two-day custom class for the Dept. of Justice thru Management Concepts. Course Format: Individual, pair, small-group, and large-group practical exercises; self-assessment; discussion; and application planning
This is a three-day open enrollment for Management Concepts. You do not need a managerial title to be a leader. No matter their role, successful leaders use communication, emotional intelligence, and accountability to achieve work and further the interests of the organization. Learn the qualities and behaviors of effective leaders, including the ability to collaborate, […]
This is a five-day custom program for the Internal Revenue Service thru Management Concepts. Who Takes This Course: This course is designed for new supervisors. Course Format: Lecture, discussion, and individual and group exercises
This is a two-day private class for the USDA thru Management Concepts. Customer service is as much about knowing yourself as it is the customer. You need to know the processes and techniques that build strong customer relationships, and that includes evaluating your own ability to manage the many interactions you have with others on […]
This is a three-day private class for the US Army through Management Concepts. You do not need a managerial title to be a leader. No matter their role, successful leaders use communication, emotional intelligence, and accountability to achieve work and further the interests of the organization. Learn the qualities and behaviors of effective leaders, including […]
This is a two-day open enrollment for Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical thinking and creative thinking. Not only will you practice a variety of techniques to access creative capacities, but you will also […]
This is a virtual speaking engagement for CUPA-HR Maryland.
This is a two-day private class for the US Army. Working in teams is a difficult task. Functioning together as a high-performing team requires intentional teamwork. You will develop your competency in team-building, interpersonal skills, building and sustaining trust, effective use of influence, and collaboration in this experiential and interactive two-day course. You will gain […]
This is a five-day private class for NOAA through Management Concepts. Some believe that successfully navigating relationships is an inherent quality that can’t be learned—but this is not the case. Developing your interpersonal skills increases your self-awareness and strengthens your ability to better understand others. Gain a better understanding of your communication style and how […]