Learn how to shift your view to serve as a strategic leader in today's complex organizations, where senior leaders must foster resilience and emotionally intelligent behaviors across the organization. Develop the ability to engage in strategic change management, use advanced communication skills, and lead organizational culture change. Examine the role of systems and design thinking […]
This is a private class for the U.S. Navy Writing well is an important aspect of any professional’s success. To demonstrate professionalism and even influence, you must write clearly, effectively, and with your intended audience in mind. You will learn to craft various types of business correspondence, to use prewriting and editing techniques to improve […]
This is a private class for the Office of Management & Budget, Executive Office of the President (OMB EOP) Writing well is an important aspect of any professional’s success. To demonstrate professionalism and even influence, you must write clearly, effectively, and with your intended audience in mind. You will learn to craft various types of […]
This is a private class for DC Gov Writing well is an important aspect of any professional’s success. To demonstrate professionalism and even influence, you must write clearly, effectively, and with your intended audience in mind. You will learn to craft various types of business correspondence, to use prewriting and editing techniques to improve your […]
For many, public speaking is an anxiety-inducing part of their work. Given that this daunting task is a responsibility for nearly every professional, how will you ensure you are communicating clearly and confidently? Learn to create and organize content, write compelling introductions, and anticipate audience needs. Apply best practices, practice delivery techniques, and select appropriate […]
This is a three-day private class for the US Navy through Management Concepts. You do not need a managerial title to be a leader. No matter their role, successful leaders use communication, emotional intelligence, and accountability to achieve work and further the interests of the organization. Learn the qualities and behaviors of effective leaders, including […]
This is a five-day private Class for the Internal Revenue Service thru Management Concepts. Who Takes This Course: This course is designed for new supervisors. Course Format: Lecture, discussion, and individual and group exercises
This is a private class, custom designed for Phoenix Contact Session Overview: Of all our communication skills, we use listening the most frequently. According to the Center for Management and Organization Effectiveness, the average person spends about 80% of their waking hours communicating and almost half that time listening. Yet most of us have had […]
This is a private class for the U.S. National Parks Service through Management Concepts. For individuals to understand themselves; For teams to understand each other; To build healthier relationships at work.
This is a two-day open enrollment for Management Concepts. Don’t let your day-to-day responsibilities stifle you! In difficult projects, innovation can flourish when you generate ideas or gain support from stakeholders, balancing your tactical thinking and creative thinking. Not only will you practice a variety of techniques to access creative capacities, but you will also […]