One of the most important — and most difficult — things effective leaders do is engaging their team members. An effective leader promotes a workplace environment that supports adaptability, innovation, and growth. Through interactive discussions and exercises, you will learn to identify factors that generate engagement and disengagement and gain the tools to cultivate workplace relationships. Through role plays, you will practice conversations that sustain engagement during times of change and conflict.
Who Takes This Course: This course is designed for frontline supervisors and new middle managers. More experienced mid-level managers will also benefit from this course.
Course Format: Individual, small-group, and large-group exercises; lecture and discussion.