Training Effective Questioning

This is a private, custom-designed class for Phoenix Contact. Session Overview: The question, “Why did you do that?” can make some people uncomfortable. People who ask this question may truly just want to understand the underlying reason behind a decision....

Training Listening Workshop

This is a private class, custom designed for Phoenix Contact Session Overview: Of all our communication skills, we use listening the most frequently. According to the Center for Management and Organization Effectiveness, the average person spends about 80% of their...